1. 1 set of motor within 1 export carton box, 20 sets of remote controller within 1 bigger export carton box, or 1 sets of motor and 1 sets of remote controller within 1 export carton box.
2. Usually, 1* 20 container can be loading about 850 sets motor and remote controller.
We are a professional supplier of roller shutter motor and control systems. Our product range includes general roller shutter motors, fireproof motors, DC motors, central motors, remote controllers, and automatic location limiters.
Our products have passed ISO 9001 International Quality System certification and CE certification. We have built a strong reputation at home and abroad for high quality, reasonable pricing, and dedicated service. Our products are exported to the United States, Europe, Southeast Asia, and the Middle East.
We are committed to meeting the increasing demands of our customers and providing the best possible service. Our corporate values are: customer priority, employee consideration, and technology innovation.
1. What is the warranty of your products?
All parts have a One-Year Warranty as long as it is within the warranty period and proof of purchase is available. Improper use or installation is not a manufacturer's defect.
2. How long is your delivery time?
Generally, it is 3-7 business days if the goods are in stock, or 7-15 days if the goods are not in stock, depending on quantity and requirements.
3. What payment methods do you accept?
We accept Bank Transfer and Western Union. For samples, we require 100% payment in advance. For bulk orders, 30% T/T in advance and 70% balance before shipment.
4. Do you provide samples?
Yes, we provide samples at the customer's expense. Shipping is handled via FEDEX/DHL/TNT and usually takes 5-7 business days.
5. What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 1 unit for sample testing, and we offer flexible terms for bulk orders.
6. Can I get technical support for installation?
Yes, we provide detailed installation instructions with every product and offer online technical assistance if required.